Frequently Asked Questions
Although we encourage EV drivers to become members, either via our Pay As You Go plan, our EVgo Membership plan, or our EVgo Plus with reduced charging rates, customers can also pay for an individual charging session with a credit card. Download the EVgo app or contact our 24/7 Customer Support team at to execute a credit card session.
1. Open an account with EVgo using a valid credit card to use the GoBlue app.
2. Swipe your credit card at the kiosk or on the credit card reader attached to the front of the charger.
3. If there is no credit card reader, call Customer Support at xxx-xxx-xxxx for assistance.
Visit our Sign-Up page to view the plans available in your area and to sign up for an account.
Pricing will depend on the region you charge in and the type of plan selected. Please go to our Sign-Up page to check out our current EVgo plans in your area.
Log in to the My GoBlue Account.
In the upper right corner of the screen, click on Profile > Profile
The profile section allows you to view/update the following:
-Personal Info (excluding email address – you must contact Customer Support to change your email address)
With the Pay As You Go Plan, you can charge as often as you like with no monthly membership fees!
Visit our Sign-Up page to view the plans available in your area and sign up for an account.
You can find all of our public charging stations, along with our partner stations, on our website and in the Go Blue app, via Plugshare, Waze, Goggle, and Apple maps.
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